Information » Law & Rights » Consumer Rights » Online Shopping
- On line shopping is very convenient
- Not having to leave the house, shopping at any time of the day and having a wide range of goods to choose from can make this type of shopping fun
- However there are a number of dangers in shopping on line that can cause you to lose your money or have your credit card used fraudulently unless you take care and take a follow a few precautions
- Type the web address carefully
- There have been cases where duplicate sites have been set up that look exactly the same as the real site, so if you put your credit or debit card details you could lose money
- Do not buy from sites that do not display a phone number and full postal address
- Check out sites before buying to be absolutely sure
- Make sure you are aware of all the costs such as postage and packing and VAT
- Use sites that you know your friends or family have used so you know they can be trusted
- Check there is always a yellow padlock in the bottom right hand corner, double click on this and there should be information about the security certificate
- If there is no padlock or no details appear when you click on it do not use the site as it is not secure
- Goods from abroad may take longer to arrive so try to set a date for delivery which must be within 30 days
- Also if you buy from abroad your contract is with the person overseas and you may have difficulty getting your money back if there is a problem
- Check the returns policy
- Print out the order and terms and conditions that appear on the web site incase there are problems
- You should receive e mail confirmation of your order within 24 hours.
