The Jobcentre: Update
This article was originally uploaded on 16 December 2010, as Jobcentre: Help Or Hinder? We contacted The Department For Work & Pensions for a response, which you can read in the comments section below the article.
There is also now a new update comment from Eddie.
Jobcentres: do they help, or do they hinder?
Well, in my personal opinion I feel that they are a hindrance.
I have experienced this first hand. Over the past 2-3 months I have attempted to get a meeting with an adviser in regards to returning to work while caring for someone.
Now, I know that every Jobcentre has something that is known as a Carers' Champion. These are a government initiative to help carers to return to work, or to just give advice.
But with me, I have attempted six times to get an appointment with the Carers' Champion in my local Jobcentre, and every time I have failed (or should I say that they have failed?).
I have requested meetings via phone, email and actually going to the Jobcentre and asking the person on the front desk to pass a message on to them, but every time I have waited about a week for a reply, but nothing, nada, zip. Not a single word.
Yes, the Jobcentres are good because you can find out about what jobs are in the area, and yes if you're lucky there may be someone on the front desk who could help you with those touchscreen computers they have, but usually it is only a security guard, who tells you, "Wait by there".
To me this is just as bad as not having a service.
The other problem I find is that if you suffer from dyslexia or dyspraxia then the forms they ask you to fill out are very difficult, it is also the same if you are simply a young person who is either NEET (Not In Education, Employment Or Training) or who finished school as an under achiever.
This is sickening to me, to know that an organisation that is funded and supported by the Government is failing at several objectives, and falling short of the responsibilities that have been entrusted to them.
Sorry all if this seems like a rant, but this is something that I think all young people should be able to have a comment on, especially on how their local Jobcentre Plus is supporting them, and whether if they are seeing the same sorts of problems as I have.
Thank you all for reading.